Privacy Policy
Last updated: September 28, 2025
Our Commitment to Your Privacy
At Arcade Axis, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect your data when you visit our website or use our arcade game development services.
We comply with applicable data protection regulations, including GDPR for European visitors and CCPA for California residents. Your trust is important to us, and we strive to be transparent about our data practices.
Information We Collect
Information You Provide
When you interact with our website or contact us, we may collect:
- Name and professional title when you fill out contact forms
- Email address for communication and service inquiries
- Message content and project details you share with us
- Company information if you're inquiring about our services
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and geographic location for analytics purposes
- Browser type, device information, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website and search terms used to find us
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These include:
- Essential cookies for website functionality and security
- Analytics cookies to understand visitor behavior patterns
- Marketing cookies for targeted advertising campaigns
For detailed information about our cookie usage, please visit our Cookie Policy.
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
To respond to your inquiries, provide requested services, and communicate about your projects. We process this data based on contractual necessity or your explicit consent.
Website Improvement
To analyze how visitors use our website, identify technical issues, and improve user experience. This helps us create better content and optimize our services.
Marketing Communications
To send relevant information about our services, industry updates, and promotional materials if you've opted in. You can unsubscribe at any time through the links in our emails.
Legal Compliance
To comply with legal obligations, enforce our terms of service, protect our rights, and respond to lawful requests from authorities.
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your data only in these limited circumstances:
Service Providers
We work with trusted third-party service providers who assist us with website hosting, email delivery, analytics, and payment processing. These providers are bound by confidentiality agreements and can only use your data to perform services on our behalf.
Legal Requirements
We may disclose information when required by law, court order, or governmental request, or when necessary to protect our rights, safety, or property.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
Data Security Measures
We implement appropriate technical and organizational measures to protect your personal information:
Encryption
SSL/TLS encryption for data transmission and secure storage protocols
Access Controls
Restricted access to personal data on a need-to-know basis
Monitoring
Regular security audits and vulnerability assessments
Data Minimization
We only collect and retain data necessary for stated purposes
While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to improve our safeguards.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
- Contact form submissions are retained for 24 months or until you request deletion
- Analytics data is aggregated and anonymized after 26 months
- Marketing communications data is kept until you unsubscribe
- Legal and accounting records are maintained according to applicable law requirements
When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.
Your Privacy Rights
Depending on your location, you have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you, including how it's being used.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information, subject to legal retention requirements.
Right to Data Portability
Receive your personal information in a structured, machine-readable format.
Right to Object
Object to processing of your personal information for direct marketing or legitimate interests.
Right to Restrict Processing
Request limitation on how we process your information in certain circumstances.
To exercise any of these rights, please contact us through our contact page. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
- Use browser privacy modes or extensions to limit tracking
We respect your privacy choices. If you would like us to delete your data, please reach out to us via our Contact page. We will process your request promptly and confirm completion within 30 days.
Children's Privacy
Our services are intended for businesses and professionals in the game development industry. We do not knowingly collect personal information from children under 13 years of age.
If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it from our systems.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
- Standard contractual clauses approved by relevant data protection authorities
- Adequacy decisions recognizing equivalent data protection standards
- Binding corporate rules for intra-group transfers
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by:
- Updating the "Last updated" date at the top of this policy
- Posting a notice on our website homepage
- Sending an email notification if you've subscribed to our communications
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your data rights, or have concerns about how your information is handled, please contact us:
Contact UsWe will respond to your privacy-related inquiries within 30 days and work with you to resolve any concerns.